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About Gardenscape Ltd. Gardenscape Ltd. is a retail company
offering fine garden tools and accessories for discriminating
gardeners. Our goal is to provide quality garden items that are
functional, unique and well-priced. Gardenscape is a family owned and run
company since 1998. We are not part of any super malls, affiliate
programmes (where you're buying from the same main site with different
storefronts) or groups of companies. The items you see on these pages
and in our full colour catalogue are carried in our own warehouse and
are shipped from one location. You can be assured that you are dealing
with one company when you contact Gardenscape. All of the products we
carry are ones that we or our friends and family have used and find
valuable additions to our tool sheds. We stand behind their quality
with our Guarantee. For the past 10 years we've operated a retail storefront in Toronto's lovely Beach community, right by Lake Ontario. This spring we made the difficult decision to close our storefront and concentrate on our mail order business. We've found that for most of our customers we are a virtual store anyway and no matter what the weather in Toronto, people are gardening somewhere and they need our tools! In April we moved our warehouse and mail order facility to a brand new condo building (still in the Beach area) where we'll endevour to continually improve our mail order fulfillment. Our two dogs, a beautiful Golden Retriever called Dusty and an energetic, protective German Shepherd named Fry, will continue to patrol the facilities just like they did at the store. The internet has grown so much since we launched our initial website in 1998. Today more than ever before, people have privacy concerns particularly when ordering on the internet. Your privacy is important to us. Just click on our Privacy Statement to see where we stand on this issue. We are constantly adding to our product lines from the finest and most reliable companies around. Over the past couple of years we have travelled to Vancouver, Canada, Chicago, Las Vegas, USA and Birmingham, England to visit the international trade shows and make new contacts. As well, we are always sourcing from the many manufacturing companies and importers across Canada and the US and closer to home in Ontario. Gardenscape is proudly Canadian. Canadian customers can order from our Canadian shopping site in our own currency. To meet the needs of our US customers since 2001 we have set up US dollar merchant accounts and can now charge in US dollars. No more conversion tables! We've also print a catalogue for the US in US dollars. If you're shopping from the US please visit our US shopping site to make your purchases. You'll find it friendly, fast and in US $. We offer a practical and beautiful line of Gifts for Gardeners and gift service for our customers. We can deliver your gift to a gardening friend or colleague across the country. Please see our Gift page as a starting point for choosing the perfect gift to send. When you place an order, we try to be reasonable with the time frame required for delivery. For example we won't promise to get it to mom in Texas on Friday for Mother's Day Sunday if you're calling on Wednesday. We can't do it in that short of time and if we promise something we can't deliver then we look bad and you won't be happy. So please give us enough time to get it to the person on your list for that special occasion and we guarantee they'll love your thoughtfulness. (If you missed out on Mother's Day, why not let us send you our next catalogue and then you'll be all set for birthdays or Christmas). Other sites have honoured us with their awards. If you would like to view these go to our the Awards We Have Won. I hope this introduction has told you a little about our philosophy and way of doing business at Gardenscape. Feel free to e-mail us if you have any questions. Thanks for stopping by and remember to bookmark this site as our on-line catalogue always features our most recent additions that often are not in our printed catalogue until the following season. |
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Gardenscape's Guarantee
At Gardenscape we stand behind the fine products that we sell. If we didn't use them ourselves and find them to be quality items, we simply wouldn't sell them. If you order a regular item* and it's not what you envisioned you can return it by post within 30 days of purchase in its original condition & packaging for a full refund or credit (your choice) for the value of the item + applicable taxes. It you receive a defective item, please call us immediately.
* for special orders please contact us regarding our refund policy.
Items available from Gardenscape: garden tools, enabling tools, ergonomic tools, Felco, Fiskars, Haws watering cans, pruners, Dramm watering wands, kneeler bench, knee pads, loppers, kids' gardening tools, gifts for gardeners, lawn aerating sandals, trugs, garden baskets, garden stakes, hummingbird chime, gardening books and many other items for gardeners.
Gardenscape Ltd. and its
logo are the trademark of Gardenscape Ltd.